Job Description

artunify is seeking dedicated hospitality professionals to join our team in the roles of Floor Supervisors, Floor Captains, and Waiters / Waitresses. These positions are crucial in ensuring exceptional guest experiences and smooth operations within our establishment.

We are currently recruiting a Floor Supervisors, Floor Captains, and Waiters / Waitresses at artunify to join our growing team.

The successful candidate will take ownership of day-to-day responsibilities, work closely with colleagues across departments, and contribute to the continued success of the organisation. This role suits someone who is reliable, detail-oriented, and comfortable working both independently and as part of a team.

If you meet the requirements and are looking for a rewarding new role, we would like to hear from you.

Key Responsibilities

Floor Supervisor:
- Run pre-shift briefings and assign staff to stations.
- Check grooming, uniforms, and service readiness.
- Stay visible on the floor and resolve guest concerns.
- Coordinate bar, kitchen, and service for smooth flow.
Floor Captain:
- Lead a section and guide the waiting team.
- Welcome and seat guests, and check on their satisfaction.
- Brief waiters on the menu, specials, and reservations.
- Handle guest requests and escalate to the supervisor.
Waiter / Waitress:
- Welcome guests warmly and recommend from the menu.
- Take orders accurately and pass them to the kitchen and bar.
- Serve food and drinks promptly, to standard.
- Present bills and process payments accurately.

Qualifications

Required Qualifications

Relevant qualification or experience for the Floor Supervisors, Floor Captains, and Waiters / Waitresses role.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.

Preferred Qualifications

Experience in a similar role.
Knowledge of industry best practices.

Skills

Leadership Customer Service Communication Teamwork Attention to Detail Problem Solving

How to Apply

To apply for this job, click here.

Resume / CV required

Floor Supervisors, Floor Captains, and Waiters / Waitresses

Job Description

Key Responsibilities

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