Job Description

The Senior Communication Officer (Information Services and Media Relations) is responsible for supporting the organization’s public information and media relations to ensure accurate, timely, and strategic dissemination of information. The role focuses on proactive media engagement, content development, press management, and safeguarding the organization’s public image in all fora.

An opportunity has arisen for a Senior Communication Officer – Information Services and Media Relations at TVET Council based in TVET Council Head Office, 4th Floor, UVTAB Building, Plot 891 Kigobe Road, Kyambogo, Kampala, Uganda.

Working within a supportive team, the post-holder will be expected to plan and prioritise their own workload, communicate clearly with stakeholders, and maintain high standards in every task. Previous experience in a comparable position is highly desirable.

Applications are welcome from candidates who can demonstrate the skills and experience outlined below.

Key Responsibilities

Information, Media and Digital Communication
- Propose, implement, and periodically review information and digital communication strategies aligned with the Council’s mandate and strategic objectives.
- Disseminate and ensure coherent messaging across traditional media, digital platforms, and social media channels for TVET Council presence and visibility.
- Support internal communication initiatives that promote transparency, staff engagement, and organizational alignment.
- Draft and support the implementation of communication policies, guidelines, standard operating procedures, and content approval workflows.
- Ensure accuracy, consistency, and compliance of all information released to the public.
Media Relations and Public Information Management
- Identify platforms for engagement on print, broadcast, online, and digital media.
- Review and disseminate press releases, media statements, briefs, talking points, and official responses to media inquiries.
- Organize and coordinate press conferences, media briefings, interviews, and public announcements.
- Maintain and regularly update a comprehensive media contacts database and nurture professional media relationships.
Social Media and Digital Content Oversight
- Review content for social media presence to ensure timely, accurate, and consistent dissemination of information.
- Obtain approval of digital/social media content aligned with approved messaging and brand guidelines.
- Monitor online engagement, public sentiment, and digital discourse related to the Council’s work.
Media Monitoring, Analysis and Reputation Management
- Monitor media coverage, social media trends, and public discourse.
- Prepare media and digital analytics reports and advise management on reputational risks, emerging issues, and communication opportunities.
- Recommend proactive communication interventions fostering Council visibility and credibility.
- Lead crisis communication and issues management processes in collaboration with the manager Communication and Outreach and members of Senior Management.
- Prepare holding statements, FAQs, and response protocols for sensitive or high-risk situations.
- Deter negative publicity with the aim of protecting reputation and credibility.
- Perform any other communication-related duties as may be assigned by management.

Qualifications

A bachelor’s degree in Mass Communication, Information Technology, Journalism, Public Relations, Communication Studies, International Relations, Business-related degree, or a related field. Relevant media experience of more than 5 years may be considered in lieu of this requirement.
Post Graduate Qualification in Communication, Public Relations, or related discipline is required.
At least Six (6) years of relevant professional experience, with proven focus on media relations and information services.
Demonstrated experience working with national and international media houses.

Skills

Sound Judgement Tact Diplomacy Protocol Etiquette Official Communication Procedures Writing Editing Verbal Communication Media Operations News Cycle Information Management Analytical Skills Stakeholder Engagement Integrity Discretion Professionalism

How to Apply

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Senior Communication Officer – Information Services and Media Relations

Job Description

Key Responsibilities

Qualifications

Skills

How to Apply

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