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Job Details: Waiter / Waitress
Company: Piato Restaurant
Location: Plot 20 Lumumba Avenue, Nakasero, Kampala
Employment Type: Full-Time
In-Person: Submit your CV in person at Piato Restaurant, Plot 20 Lumumba Avenue, Nakasero, Kampala. (Note: The flyer specifically states "Walk ins are preferred".)
Deadline:
30th November 2026 at 4:00 PM.
Note: Only shortlisted candidates will be contacted.
💡 Additional Details & Practical Advice for Applicants
About the Role: This is a front-of-house position where your attitude and energy will significantly impact the guests' experience. Piato is known as a busy, reputable establishment, so they will be looking for candidates who can thrive in a fast-paced environment while maintaining a smile.
The "Walk-In" Advantage: Just like the Floor Supervisor role, the flyer explicitly says "Walk ins are preferred." If you are applying in person, dress neatly and professionally (smart casual is usually appropriate for a waiter/waitress role). Go during off-peak hours (e.g., mid-afternoon, between 2 PM - 4 PM) so the manager has time to speak with you. Ask to see the manager, hand them your CV, and be ready to answer a few quick questions on the spot.
Highlight Relevant Skills: On your CV, make sure you highlight your 2+ years of experience. Even if it was at a different type of eatery, emphasize your ability to handle POS systems (if applicable), take accurate orders, and manage tables efficiently.
Customer Service Focus: The responsibilities heavily emphasize guest interaction. In your cover letter, mention your friendly demeanor, your ability to stay calm under pressure, and your attention to detail (e.g., remembering special requests).
Email Subject Line: If emailing, use a clear subject line such as: Application for Waiter/Waitress - [Your Full Name].
Verify the Deadline: As noted before, the deadline listed is 2026. Given that this is unusually far in the future, it is highly recommended to either call the restaurant to confirm the actual deadline or simply apply as soon as possible. Do not wait until 2026 to apply.
Let me know if you would like help drafting a short cover letter or tailoring your CV for this hospitality role!
Key Responsibilities
- Greet and seat guests with warmth and professionalism.
- Take food and beverage orders accurately and efficiently.
- Serve meals and drinks promptly while ensuring presentation standards.
- Maintain cleanliness and organization of dining areas.
- Collaborate with kitchen staff to ensure smooth service flow.
- Handle guest inquiries and resolve complaints with courtesy.
- Uphold health, safety, and hygiene standards at all times.
Qualifications
- Minimum of 2 years’ experience in a restaurant.
- Good communication and customer service skills.
- Presentable, attentive, and team-oriented.
Quick answers about this job
What is the Waiter / Waitress job at Piato Restaurant?
Piato Restaurant is hiring a Waiter / Waitress in Kampala. It is a full-time position in the Hospitality, Tourism & Catering jobs in Uganda field within the Restaurants, Catering & Food Service sector.
Where is this Waiter / Waitress job based?
The job is based in Kampala (Uganda).
Who can apply for this Waiter / Waitress job?
The advert points to 2 Years Experience level experience and education at Certificate level. The Qualifications and Responsibilities sections above give the full requirements.
What is the salary for this job?
The employer has not stated a salary in the advert, so pay is to be discussed.
What is the deadline to apply?
Applications close on 30 Nov 2026.
How do I apply for this job?
You can apply by email. The full instructions are in the How to Apply section of this page.
Do I have to pay to apply for this job?
No. Do not pay money for this job advert or for any part of the recruitment process. Anyone who asks you to pay is not to be trusted.
How to Apply
You can apply using either of these two methods:
Email: Send your CV and a brief cover letter to marketing@piatokampala.com
IF ANYONE ASKS YOU TO PAY FOR THIS JOB, FOR AN INTERVIEW OR FOR "PROCESSING", DO NOT PAY. IT IS A SCAM.
Waiter / Waitress
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