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Job Description
Warnda Village is hiring a Floor Manager for its restaurant and lounge in Uganda. This full-time role oversees daily operations on the floor, ensuring smooth service and high standards. The Floor Manager will manage staff schedules, handle guest complaints, and coordinate between the kitchen, bar, and service teams.
This position suits someone with experience in hospitality management, particularly in restaurants or lounges. Strong organizational skills, attention to detail, and the ability to work under pressure are essential. The Floor Manager reports to the General Manager and works closely with all front-of-house and back-of-house staff.
Daily tasks include monitoring floor activity, ensuring staff adhere to service standards, and addressing any issues that arise during service. The Floor Manager must maintain a professional demeanor, even when resolving guest complaints or managing staff conflicts. Coordination with the kitchen and bar teams is key to ensuring timely service and customer satisfaction.
Candidates should be familiar with restaurant operations and have a practical approach to problem-solving. The role requires someone who can balance multiple responsibilities while keeping the floor running efficiently. Experience in staff supervision and customer service is crucial for this position at Warnda Village.
If you have the necessary skills and experience in hospitality, this Floor Manager role offers a chance to lead a active team in a busy restaurant and lounge setting. Apply to contribute to the success of Warnda Village's operations in Uganda.
Key Responsibilities
- Manage staff schedules
- Ensure high standards of customer service
- Resolve guest complaints
- Coordinate between kitchen, bar, and service teams
- Ensure smooth daily operations
Qualifications
- Basic computer skills, including Word and Excel
- Willingness to work flexible hours when needed
- Good communication skills
- Good spoken and written English
Skills
Quick answers about this job
What is the Floor Manager job at Warnda Village?
Warnda Village is hiring a Floor Manager in Wakiso. It is a full-time position in the Hospitality, Tourism & Catering jobs in Uganda field within the Restaurants, Catering & Food Service sector.
Where is this Floor Manager job based?
The job is based in Wakiso (Uganda).
Who can apply for this Floor Manager job?
The advert points to Entry Level level experience and education at Certificate level. The Qualifications and Responsibilities sections above give the full requirements.
What is the salary for this job?
The employer has not stated a salary in the advert, so pay is to be discussed.
What is the deadline to apply?
Applications close on 15 Nov 2026.
How do I apply for this job?
You can apply by email. The full instructions are in the How to Apply section of this page.
Do I have to pay to apply for this job?
No. Do not pay money for this job advert or for any part of the recruitment process. Anyone who asks you to pay is not to be trusted.
How to Apply
Send your application/CV to warndavillage@gmail.com
NOTICE: THIS ADVERT AND THE WHOLE HIRING PROCESS ARE FREE OF CHARGE. PLEASE DO NOT SEND MONEY TO ANYONE.
Floor Manager
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