Stardena Careers Uganda - Waiter/Waitress | at Piato Restaurant | in Kampala

Job Description

Piato Restaurant in Kampala is hiring a Waiter/Waitress for a full-time role. This position requires someone who can handle the demands of a busy restaurant while maintaining high standards of service and cleanliness.

The ideal candidate has at least 2 years of experience in a similar role, understands the importance of accurate order-taking, and can work efficiently during peak hours. You will be responsible for greeting customers, presenting menus, and ensuring their dining experience meets expectations. Coordination with kitchen staff to deliver orders promptly is essential.

Daily tasks include setting tables, serving food and beverages, and maintaining a clean dining area. You must adhere to hygiene standards and follow safety protocols. Strong communication skills and the ability to work as part of a team are critical. This role suits someone who is organized, attentive to detail, and capable of managing multiple tasks simultaneously.

If you have worked in a restaurant setting and are familiar with customer service practices, this position may fit your skills. Piato Restaurant values reliability and a professional attitude. The job is based in Kampala and requires availability for full-time shifts, including weekends and evenings.

Interested candidates should apply directly to Piato Restaurant. No specific qualifications are listed, but relevant experience in food service is necessary. This is a hands-on role that demands physical stamina and a commitment to delivering quality service in a busy environment.

Key Responsibilities

Welcome and seat guests warmly and professionally
Take food and beverage orders accurately
Serve meals and drinks promptly while maintaining presentation standards
Maintain cleanliness and organization of dining areas
Coordinate with kitchen staff to ensure smooth service delivery
Respond to guest inquiries and handle complaints courteously
Maintain health, safety and hygiene standards at all times

Qualifications

Minimum of 2 years' experience working in a restaurant
Good communication and customer service skills
Presentable and professional appearance
Attentive to guests' needs
Strong teamwork skills
Ability to take food and beverage orders accurately and efficiently
Ability to handle customer inquiries and resolve complaints professionally
Knowledge of health, safety and hygiene standards

Skills

Customer Service Communication Teamwork Attention to Detail Problem Solving

Quick answers about this job

What is the Waiter/Waitress job at Piato Restaurant?

Piato Restaurant is hiring a Waiter/Waitress in Kampala. It is a full-time position in the Hospitality, Tourism & Catering jobs in Uganda field within the Restaurants, Catering & Food Service sector.

Where is this Waiter/Waitress job based?

The job is based in Kampala (Uganda).

Who can apply for this Waiter/Waitress job?

The advert points to 2 Years Experience level experience and education at Certificate level. The Qualifications and Responsibilities sections above give the full requirements.

What is the salary for this job?

The employer has not stated a salary in the advert, so pay is to be discussed.

What is the deadline to apply?

Applications close on 30 Nov 2026.

How do I apply for this job?

You can apply by email. The full instructions are in the How to Apply section of this page.

Do I have to pay to apply for this job?

No. Do not pay money for this job advert or for any part of the recruitment process. Anyone who asks you to pay is not to be trusted.

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How to Apply

Send your updated CV and a brief cover letter by email, using the email address on this page. Alternatively, submit your CV in person at Piato Restaurant, Plot 20 Lumumba Avenue, Nakasero, Kampala. Walk-in applications are preferred. Only shortlisted candidates will be contacted.

THIS ADVERT AND THE WHOLE HIRING PROCESS ARE FREE OF CHARGE. PLEASE DO NOT SEND MONEY TO ANYONE.

Resume / CV required Cover letter required

Waiter/Waitress