Job Description

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

To manage the Assets Product ranges for Retail and Business Banking customers, ensuring the business remains competitive while achieving its stated income targets.

An opportunity has arisen for a Product Manager - Assets at Absa.

Working within a supportive team, the post-holder will be expected to plan and prioritise their own workload, communicate clearly with stakeholders, and maintain high standards in every task. Previous experience in a comparable position is highly desirable.

Applications are welcome from candidates who can demonstrate the skills and experience outlined below.

Key Responsibilities

Recommend and implement new product developments and enhancements to the existing product set.
Understand competitive position for Assets products and sector of the market to make recommendations in respect of local pricing and local market potential.
Act as the principal point of contact on product issues for local sales and marketing teams.
Establish and recommend Assets product pricing strategy and identifying opportunities for new product developments and enhancements in line with the Retail and Business Banking Strategy.
Continuously review customer segmentation basis and recommend suitable product activity to target and sustain viable segments in line with Retail Strategy.
Monitor and provide feedback to centre on local competitor product activity, including pricing.
Undertake product legal and regulatory assessment as required.
Co-ordinate production of a uniform Tariff for Retail customers, which is easily understood by customers and staff and easy to administer.
Manage the process for interest rate changes in line with Central guidelines and governance.
Develop and maintain excellent relationships with Business Functions and, Marketing and Customer Experience Function.
Monitor adherence to agreed product pricing strategy, rectifying errors where identified.
Work with Retail and Business Banking Sales teams to ensure appropriate product sales processes are in place.
Provide business input for implementation of new products.
Give necessary notices to local government/regulators and public of product and price changes.
Liaise with Local Operations Centres, regularly reviewing all operational standards for product profitability, and identifying skills gaps.
Review and feedback into customer satisfaction surveys, responding to customer product complaints.
Liaise with People Development and Sales Management functions to design and deliver appropriate training and give input into sales strategies.
Day-to-day coaching and co-ordination of staff to ensure delivery of objectives.
Build strong relationships with the Branch network to ensure working together to realizing value from the agents linked to them.
Share knowledge and experiences with network staff of all functions.
Provide cover for other team members when required to.
Agree annual performance objectives with the team leader.
Pursue continued improvement in personal development by participating in development programmes and training.
Monitor and manage leave uptake.
Ensure Governance, Compliance, Risk and Control are implemented and adhered to meet Group Standards by Centre.
Perform any other duties that may be assigned from time to time by the Bank.

Qualifications

Bachelor’s Degree or Advanced Diploma in Business, Commerce, or Management Studies (Required)

Skills

Product Management Strategy Execution Business Management People Management Compliance Governance Risk Management Customer Segmentation Pricing Strategy Regulatory Assessment Stakeholder Engagement Training Development

How to Apply

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Product Manager - Assets

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